The following Terms of Service Agreement (the "TOS") is a legally binding agreement that shall govern the relationship with our users, customers purchasing our products and services and others which may interact or interface with Level 9 Virtual and/or Level9Virtual.com, an entity owned by and referenced herein as Rare Alchemy, Inc., located at 80 N Gould St. Suite R, Sheridan, WY 82801, and our subsidiaries and affiliates, in association with the use of the Rare Alchemy, Inc. website, which includes Level9Virtual.com (the "Site") and its Services, which shall be defined below.
The Site is a business services company which has the following description:
Business services, virtual assistant services and placement, staffing services and placement, marketing strategies, implementation and consulting. This includes website development, design, social media and advertising
Any and all visitors to our site shall be deemed as "users" of the herein contained Services provided for the purpose of this Terms of Service.
The user acknowledges and agrees that the Services provided and made available through our website and applications, which may include some mobile applications and that those applications may be made available on various social media networking sites and numerous other platforms and downloadable programs, are the sole property of Rare Alchemy, Inc.. At its discretion, Rare Alchemy, Inc. may offer additional website Services and/or products, or update, modify or revise any current content and Services, and this Agreement shall apply to any and all additional Services and/or products and any and all updated, modified or revised Services unless otherwise stipulated. Rare Alchemy, Inc. does hereby reserve the right to cancel and cease offering any of the aforementioned Services and/or products. You, as the end user, acknowledge, accept and agree that Rare Alchemy, Inc. shall not be held liable for any such updates, modifications, revisions, suspensions or discontinuance of any of our Services and/or products. Your continued use of the Services provided, after such posting of any updates, changes, and/or modifications shall constitute your acceptance of such updates, changes and/or modifications, and as such, frequent review of this Agreement and any and all applicable terms and policies should be made by you to ensure you are aware of all terms and policies currently in effect. Should you not agree to the updated, modified, revised or modified terms, you must stop using the provided Services.
Furthermore, the user understands, acknowledges and agrees that the Services offered shall be provided "AS IS" and as such Rare Alchemy, Inc. shall not assume any responsibility or obligation for the timeliness, missed delivery, deletion and/or any failure to store user content, communication or personalization settings.
Due to the global nature of the internet, through the use of our network you hereby agree to comply with all local rules relating to online conduct and that which is considered acceptable Content. Uploading, posting and/or transferring of software, technology and other technical data may be subject to the export and import laws of the United States and possibly other countries. Through the use of our network, you thus agree to comply with all applicable export and import laws, statutes and regulations, including, but not limited to, the Export Administration Regulations (http://www.access.gpo.gov/bis/ear/ear_data.html), as well as the sanctions control program of the United States (http://www.treasury.gov/resource-center/sanctions/Programs/Pages/Programs.aspx). Furthermore, you state and pledge that you:
a) are not on the list of prohibited individuals which may be identified on any government export exclusion report (http://www.bis.doc.gov/complianceandenforcement/liststocheck.htm) nor a member of any other government which may be part of an export-prohibited country identified in applicable export and import laws and regulations;
b) agree not to transfer any software, technology or any other technical data through the use of our network Services to any export-prohibited country;
c) agree not to use our website network Services for any military, nuclear, missile, chemical or biological weaponry end uses that would be a violation of the U.S. export laws; and
d) agree not to post, transfer nor upload any software, technology or any other technical data which would be in violation of the U.S. or other applicable export and/or import laws.
Rare Alchemy, Inc. shall not lay claim to ownership of any content submitted by any visitor or user, or make such content available for inclusion on our website Services. Therefore, you hereby grant and allow for Rare Alchemy, Inc. the below listed worldwide, royalty-free and non-exclusive licenses, as applicable:
a) The content submitted or made available for inclusion on the publicly accessible areas of Rare Alchemy, Inc. sites, the license provided to permit to use, distribute, reproduce, modify, adapt, publicly perform and/or publicly display said Content on our network Services is for the sole purpose of providing and promoting the specific area to which this content was placed and/or made available for viewing. This license shall be available so long as you are a member of Rare Alchemy, Inc. sites, and shall terminate at such time when you elect to discontinue your membership.
b) Photos, audio, video and/or graphics submitted or made available for inclusion on the publicly accessible areas of Rare Alchemy, Inc. sites, the license provided to permit to use, distribute, reproduce, modify, adapt, publicly perform and/or publicly display said Content on our network Services are for the sole purpose of providing and promoting the specific area in which this content was placed and/or made available for viewing. This license shall be available so long as you are a member of Rare Alchemy, Inc. sites and shall terminate at such time when you elect to discontinue your membership.
c) For any other content submitted or made available for inclusion on the publicly accessible areas of Rare Alchemy, Inc. sites, the continuous, binding and completely sub-licensable license which is meant to permit to use, distribute, reproduce, modify, adapt, publish, translate, publicly perform and/or publicly display said content, whether in whole or in part, and the incorporation of any such Content into other works in any arrangement or medium current used or later developed.
Those areas which may be deemed "publicly accessible" areas of Rare Alchemy, Inc. sites are those such areas of our network properties which are meant to be available to the general public, and which would include message boards and groups that are openly available to visitors .
Rare Alchemy, Inc. provides an area for our users to contribute feedback to our website. When you submit ideas, documents, suggestions and/or proposals ("Contributions") to our site, you acknowledge and agree that:
a) your Contributions do not contain any type of confidential or proprietary information;
b) Rare Alchemy, Inc. shall not be liable or under any obligation to ensure or maintain confidentiality, expressed or implied, related to any Contributions;
c) Rare Alchemy, Inc. shall be entitled to make use of and/or disclose any such Contributions in any such manner as they may see fit;
d) the contributor's Contributions shall automatically become the sole property of Rare Alchemy, Inc.; and
e) Rare Alchemy, Inc. is under no obligation to either compensate or provide any form of reimbursement in any manner or nature.
All users herein agree to insure and hold Rare Alchemy, Inc., our subsidiaries, affiliates, agents, employees, officers, partners and/or licensors blameless or not liable for any claim or demand, which may include, but is not limited to, reasonable attorney fees made by any third party, which may arise from any content a user of our site may submit, post, modify, transmit or otherwise make available through our Services, the use of Rare Alchemy, Inc. Services or your connection with these Services, your violations of the Terms of Service and/or your violation of any such rights of another person.
The user herein agrees not to replicate, duplicate, copy, trade, sell, resell nor exploit for any commercial reason any part, use of, or access to Rare Alchemy, Inc. sites.
Rare Alchemy, Inc. shall reserve the right at any time it may deem fit, to modify, alter and or discontinue, whether temporarily or permanently, our service, or any part thereof, with or without prior notice. In addition, we shall not be held liable to you or to any third party for any such alteration, modification, suspension and/or discontinuance of our Services, or any part thereof.
Any correspondence or business dealings with, or the participation in any promotions of, advertisers located on or through our Services, which may include the payment and/or delivery of such related goods and/or Services, and any such other term, condition, warranty and/or representation associated with such dealings, are and shall be solely between you and any such advertiser. Moreover, you herein agree that Rare Alchemy, Inc. shall not be held responsible or liable for any loss or damage of any nature or manner incurred as a direct result of any such dealings or as a result of the presence of such advertisers on our website.
Either Rare Alchemy, Inc. or any third parties may provide links to other websites and/or resources. Thus, you acknowledge and agree that we are not responsible for the availability of any such external sites or resources, and as such, we do not endorse nor are we responsible or liable for any content, products, advertising or any other materials, on or available from such third party sites or resources. Furthermore, you acknowledge and agree that Rare Alchemy, Inc. shall not be responsible or liable, directly or indirectly, for any such damage or loss which may be a result of, caused or allegedly to be caused by or in connection with the use of or the reliance on any such content, goods or Services made available on or through any such site or resource.
You do hereby acknowledge and agree that Rare Alchemy, Inc. Services and any essential software that may be used in connection with our Services ("Software") shall contain proprietary and confidential material that is protected by applicable intellectual property rights and other laws. Furthermore, you herein acknowledge and agree that any Content which may be contained in any advertisements or information presented by and through our Services or by advertisers is protected by copyrights, trademarks, patents or other proprietary rights and laws. Therefore, except for that which is expressly permitted by applicable law or as authorized by Rare Alchemy, Inc. or such applicable licensor, you agree not to alter, modify, lease, rent, loan, sell, distribute, transmit, broadcast, publicly perform and/or created any plagiaristic works which are based on Rare Alchemy, Inc. Services (e.g. Content or Software), in whole or part.
Rare Alchemy, Inc. herein has granted you personal, non-transferable and non-exclusive rights and/or license to make use of the object code or our Software on a single computer, as long as you do not, and shall not, allow any third party to duplicate, alter, modify, create or plagiarize work from, reverse engineer, reverse assemble or otherwise make an attempt to locate or discern any source code, sell, assign, sublicense, grant a security interest in and/or otherwise transfer any such right in the Software. Furthermore, you do herein agree not to alter or change the Software in any manner, nature or form, and as such, not to use any modified versions of the Software, including and without limitation, for the purpose of obtaining unauthorized access to our Services. Lastly, you also agree not to access or attempt to access our Services through any means other than through the interface which is provided by Rare Alchemy, Inc. for use in accessing our Services.
YOU HEREIN EXPRESSLY ACKNOWLEDGE AND AGREE THAT:
a) THE USE OF Rare Alchemy, Inc. SERVICES AND SOFTWARE ARE AT THE SOLE RISK BY YOU. OUR SERVICES AND SOFTWARE SHALL BE PROVIDED ON AN "AS IS" AND/OR "AS AVAILABLE" BASIS. Rare Alchemy, Inc. AND OUR SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES OF ANY KIND WHETHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
b) Rare Alchemy, Inc. AND OUR SUBSIDIARIES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICESNSORS MAKE NO SUCH WARRANTIES THAT (i) Rare Alchemy, Inc. SERVICES OR SOFTWARE WILL MEET YOUR REQUIREMENTS; (ii) Rare Alchemy, Inc. SERVICES OR SOFTWARE SHALL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; (iii) THAT SUCH RESULTS WHICH MAY BE OBTAINED FROM THE USE OF THE Rare Alchemy, Inc. SERVICES OR SOFTWARE WILL BE ACCURATE OR RELIABLE; (iv) QUALITY OF ANY PRODUCTS, SERVICES, ANY INFORMATION OR OTHER MATERIAL WHICH MAY BE PURCHASED OR OBTAINED BY YOU THROUGH OUR SERVICES OR SOFTWARE WILL MEET YOUR EXPECTATIONS; AND (v) THAT ANY SUCH ERRORS CONTAINED IN THE SOFTWARE SHALL BE CORRECTED.
c) ANY INFORMATION OR MATERIAL DOWNLOADED OR OTHERWISE OBTAIN BY WAY OF Rare Alchemy, Inc. SERVICES OR SOFTWARE SHALL BE ACCESSED BY YOUR SOLE DISCRETION AND SOLE RISK, AND AS SUCH YOU SHALL BE SOLELY RESPONSIBLE FOR AND HEREBY WAIVE ANY AND ALL CLAIMS AND CAUSES OF ACTION WITH RESPECT TO ANY DAMAGE TO YOUR COMPUTER AND/OR INTERNET ACCESS, DOWNLOADING AND/OR DISPLAYING, OR FOR ANY LOSS OF DATA THAT COULD RESULT FROM THE DOWNLOAD OF ANY SUCH INFORMATION OR MATERIAL;
d) NO ADVICE AND/OR INFORMATION, DESPITE WHETHER WRITTEN OR ORAL, THAT MAY BE OBTAINED BY YOU FROM Rare Alchemy, Inc. OR BY WAY OF OR FROM OUR SERVICES OR SOFTWARE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TOS.
e) A SMALL PERCENTAGE OF SOME USERS MAY EXPERIENCE SOME DEGREE OF EPILEPTIC SEIZURE WHEN EXPOSED TO CERTAIN LIGHT PATTERNS OR BACKGROUNDS THAT MAY BE CONTAINED ON A COMPUTER SCREEN OR WHILE USING OUR SERVICES. CERTAIN CONDITIONS MAY INDUCE A PREVIOUSLY UNKNOWN CONDITION OR UNDETECTED ELILEPTIC SYMPTOM IN USERS WHO HAVE SHOWN NO HISTORY OF ANY PRIOR SEIZURE OR EPILEPSY. SHOULD YOU, ANYONE YOU KNOW OR ANYONE IN YOUR FAMILY HAVE AN EPILEPTIC CONDITION, PLEASE CONSULT A PHYSICAN IF YOU EXPERIENCE ANY OF THE FOLLOWING SYMPTOMS WHILE USING OUR SERVICES: DIZZINESS, ALTERED VISON, EYE OR MUSCLE TWITCHES, LOSS OF AWARNESS, DISORIENTATION, ANY INVOLUNTARY MOVEMENT, OR CONVULSIONS.
YOU EXPLICITlY ACKNOWLEDGE, UNDERSTAND AND AGREE THAT Rare Alchemy, Inc. AND OUR SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY PUNITIVE, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES WHICH MAY BE RELATED TO THE LOSS OF ANY PROFITS, GOODWILL, USE, DATA AND/OR OTHER INTANGIBLE LOSSES, EVEN THOUGH WE MAY HAVE BEEN ADVISED OF SUCH POSSIBILITY THAT SAID DAMAGES MAY OCCUR, AND RESULT FROM:
a) THE USE OR INABILITY TO USE OUR SERVICE;
b) THE COST OF PRECURING SUBSTITUTE GOODS AND SERVICES;
c) UNAUTHORIZED ACCESS TO OR THE ALTERATION OF YOUR TRANSMISSIONS AND/OR DATA;
d) STATEMENTS OR CONDUCT OF ANY SUCH THRID PARTY ON OUR SERVICE;
e) AND ANY OTHER MATTER WHICH MAY BE RELATED TO OUR SERVICE.
Should you intend to create or to join any service, receive or request any such news, messages, alerts or other information from our Services concerning companies, stock quotes, investments or securities, please review the above Sections Warranty Disclaimers and Limitations of Liability again. In addition, for this particular type of information, the phrase "Let the investor beware" is appropriate. Rare Alchemy, Inc. content is provided primarily for informational purposes, and no content that shall be provided or included in our Services is intended for trading or investing purposes. Rare Alchemy, Inc. and our licensors shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted and/or made available by way of our Services, and shall not be responsible or liable for any trading and/or investment decisions based on any such information.
THERE ARE SOME JURISDICTIONS WHICH DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OF EXCLUSION OF LAIBILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. THEREFORE, SOME OF THE ABOVE LIMITATIONS OF SECTIONS WARRANTY DISCLAIMERS AND LIMITATION OF LIABILITY MAY NOT APPLY TO YOU.
You herein acknowledge, understand and agree, unless otherwise expressly provided in this TOS, that there shall be third-party beneficiaries to this agreement.
Rare Alchemy, Inc. may furnish you with notices, including those with regards to any changes to the TOS, including but not limited to email, regular mail, MMS or SMS, text messaging, postings on our website Services, or other reasonable means currently known or any which may be herein after developed. Any such notices may not be received if you violate any aspects of the TOS by accessing our Services in an unauthorized manner. Your acceptance of this TOS constitutes your agreement that you are deemed to have received any and all notices that would have been delivered had you accessed our Services in an authorized manner.
You herein acknowledge, understand and agree that all of the Rare Alchemy, Inc. trademarks, copyright, trade name, service marks, and other Rare Alchemy, Inc. logos and any brand features, and/or product and service names are trademarks and as such, are and shall remain the property of Rare Alchemy, Inc.. You herein agree not to display and/or use in any manner the Rare Alchemy, Inc. logo or marks.
Rare Alchemy, Inc. will always respect the intellectual property of others, and we ask that all of our users to the same. With regards to appropriate circumstances and at its sole discretion, Rare Alchemy, Inc. may disable and/or terminate the accounts of any user who repeatedly violates our TOS and/or infringes the rights of others. If you feel that your work has been duplicated in such a way that would constitute copyright infringement, or if you believe your intellectual property rights have been otherwise violated, you should provide to us the following information:
a) The electronic or the physical signature of the individual that is authorized on behalf of the owner of the copyright or other intellectual property interest;
b) A description of the copyrighted work or other intellectual property that you believe has been infringed upon;
c) A description of the location of the site which you allege has been infringing upon your work;
d) The physical address, telephone number, and email address;
e) A statement, in which you state that the alleged and disputed use of your work is not authorized by the copyright owner, its agents or the law;
f) And finally, a statement, made under penalty of perjury, that the aforementioned information in your notice is the truth and accurate, and that you are the copyright or intellectual property owner, representative or agent authorized to act on the copyright or intellectual property owner's behalf.
a) For services offered by Rare Alchemy, Inc. and its companies requiring payment, you must fill out an order form or pay fees via invoicing or in-person and provide accurate billing and payment information when prompted. You agree to pay Rare Alchemy, Inc. and/or its companies for all charges within agreed services, including all applicable taxes, fees and surcharges. You authorize Rare Alchemy, Inc. to charge your designated payment method for such charges. If Rare Alchemy, Inc., for any reason, does not receive payment from your designated payment method, you agree to pay all amounts due upon demand by Rare Alchemy, Inc. or its operators. Every time you use the Site and/or services, you reaffirm that (i) Rare Alchemy, Inc. (or its designated vendor acting as its billing agent) is authorized to charge your designated payment method; (ii) Rare Alchemy, Inc. may submit charges incurred under your account for payment; and (iii) you will be responsible for such charges.
c) Deliverables prepared by or fulfilled by Rare Alchemy, Inc. or operators will be delivered in digital format and/or uploaded directly to the destination appropriate. All website developments, custom marketing pages, social media account contributions, advertising campaigns, online marketing, and any advertising design and development will be completed by Rare Alchemy, Inc. or operators in the order and timeframe that is most effective according to Rare Alchemy, Inc. and operator's discretion. Our standard delivery process for marketing strategies, including website developments is performed within 90 days, unless agreed upon by both parties in a written agreement. Attempts are always made to offer deliverables as quickly as possible, but no communication of such timeframes omits our terms of service and deadline for deliverables of 90 days.
d) Any services involving use of or staffing of virtual assistants are subject to the same terms as outlined in this section "PAYMENT AND SERVICE TERMS" and are to be considered fulfilled upon placement of your assigned virtual assistant and/or virtual assistant POD. All virtual assistant and/or staffing services require a minimum of 90-days and/or three consecutive time block orders (for POD services) of service and then become month-to-month service with a required 30-day written notice to cancel. Any attempts to cancel services without a written 30-days notice and/or within the initial 90-day commitment and/or without completing three consecutive time block orders will be refused and referred back to this section and sub-section of our terms of service. In the case of virtual assistant POD services, all-time blocks purchased are good for 30-days from the date of payment without extension or roll over to the month following.
e) If, at any time, you conduct yourself in any way that negatively impacts the development of marketing strategies, including online and offline, websites, social media, email campaigns or print media; the agreed terms of any service agreement become null and void and refunds are prohibited. All information and advisory by Rare Alchemy, Inc. and/or operators shall be followed accurately to receive the agreed service results. Failure to do so at any time will forfeit your agreed payment.
f) If at any time, you attempt to hire, recruit, pay, or otherwise a VA staff member of Level 9 Virtual away from The Company, you agree to pay the Company a fee of $7,000 due immediately, your services will be canceled immediately without refund and you will no longer be allowed to use services offered by the Company. At no time are you allowed to offer work hours, hire, recruit or otherwise, outside of The Company and without written permission from Level 9 Virtual (a Rare Alchemy, Inc. company). Any attempt of the aforementioned results in an immediate penalty of $7,000 due immediately using the payment card on file. If the penalty fee is unable to be collected, the Client voluntarily agrees to cover all costs to the Company in attempts to collect said penalty fees. This includes but not limited to; staff hours, attorney fees, and court cost.
g) By purchasing services offered by Rare Alchemy, Inc. and its companies or operators, whether in-person or via the Site or via invoice payments, you agree to abide by all terms of service and assist with documents, login access, files and any other assets required by Rare Alchemy, Inc. and operators. These terms of service become effective immediately upon your purchase whether in-person or through an order form or invoice.
We want you to be satisfied with our products and services. If there has been an error in billing, please contact us immediately so that we can help resolve the issue. For services offered by Rare Alchemy, Inc., we do not offer any refunds for any reason due to the time cost for developing and/or placing such services. If your deliverables have not been presented to you within the above mentioned 90 days term (virtual assistant and/or staffing services NOT INCLUDED), at that time you are encouraged to contact us for cancellation of your service or receipt of such deliverables. Any communication between Rare Alchemy, Inc. and you, discussing additions to the service may cause delays in completion and will void the above mentioned 90 day agreed term. No service may be refunded. As mentioned in section "PAYMENT AND SERVICE TERMS" of sub-section "e" if there has been any conduct deemed negative by Rare Alchemy, Inc. or its operators, performed by yourself or your staff, that may hinder the results of the services Rare Alchemy, Inc. and operators are performing, you agree to void this agreement and forfeit your payment to Rare Alchemy, Inc. and pay any and all outstanding balances to fulfill the above minimum term of services and/or fulfill a full 30-days cancellation notice.
The Rare Alchemy, Inc. Agent for notice of claims of copyright or other intellectual property infringement can be contacted as follows:
Rare Alchemy, Inc.
30 N Gould St.
This TOS constitutes the entire agreement between you and Rare Alchemy, Inc. and shall govern the use of our Services, superseding any prior version of this TOS between you and us with respect to Rare Alchemy, Inc. Services. You may also be subject to additional terms and conditions that may apply when you use or purchase certain other Rare Alchemy, Inc. Services, affiliate Services, third-party content or third-party software.
It is at the mutual agreement of both you and Rare Alchemy, Inc. with regard to the TOS that the relationship between the parties shall be governed by the laws of the state of Wyoming without regard to its conflict of law provisions and that any and all claims, causes of action and/or disputes, arising out of or relating to the TOS, or the relationship between you and Rare Alchemy, Inc., shall be filed within the courts having jurisdiction within the County of Laramie, Wyoming or the U.S. District Court located in said state. You and Rare Alchemy, Inc. agree to submit to the jurisdiction of the courts as previously mentioned, and agree to waive any and all objections to the exercise of jurisdiction over the parties by such courts and to venue in such courts.
You acknowledge, understand and agree that regardless of any statute or law to the contrary, any claim or action arising out of or related to the use of our Services or the TOS must be filed within 2 year(s) after said claim or cause of action arose or shall be forever barred.
Please report any and all violations of this TOS to Rare Alchemy, Inc. as follows:
Rare Alchemy, Inc.
30 N Gould St.
Sheridan, WY 82801
Updated: January 11, 2021
Real-Time Lead Nurture
Flat Rate Pricing
Response To Every Lead
Live Human Conversations
Book More Appointments
8am - 8pm Service
NO Setup Fee (Reg. $250)
Super Easy Onboarding
Full-Time or Part-Time
Dedicated Virtual Assistant
Tax Deductible Services
Covered Sick Leave & Vacation
Ability To Interview Candidate
Super Easy Onboarding
(90-day term, then month-to-month)
Dedicated Project Manager
No Payroll To Manage
Tax Deductible Services
Covered Sick Leave & Vacation
Streamlined Task Assignment
Updates & Comms in Asana
Super Easy Onboarding